This Privacy Notice explains how JOII UK LIMITED (referred to as “Joii”, “Company”, “we”, “our”, or “us”) collects your personal information when conducting “Joii Period Evaluation App – Usability and Performance Testing” (the “Study”), how your personal data is processed, with whom the personal data is shared, and your rights in connection with this.  

The Study regards the usability and performance testing of Joii Period Evaluation App (“Joii App”) which will allow you to get accurate measurements of blood volume in milliliters and clot sizes by scanning your menstrual pads. The app aims to improve your self-management by allowing you to track and monitor your menstrual flow. This will help you understand whether your heavy periods fall within the expected range or if further medical attention is needed, empowering you to make informed health related decisions. 

We are the “Data Controller” for your personal information in connection with the Study. We will contract with service providers or other service partners to analyze the Study data.  

This Privacy Notice consists of the following contents: 

  1. What data do we collect? 
  1. How will we use your data? 
  1. What are the lawful bases for processing? 
  1. How long do we keep your data? 
  1. With whom do we share with your data? 
  1. Where do we transfer your data? 
  1. What are your data protection rights? 
  1. How do we protect your data? 
  1. How to contact us 
  1. How to contact supervisory authority 
  1. Changes to our Privacy Notice 

1. What data do we collect? 

We will collect data from you through our App and the Questionnaire you will fulfill with personal data about you, including health related data. This will include personal data, such as Name, Date of birth, Gender identity, Height, weight, Country of birth, Country of residence, Race, Medical history, Family medical history, Pregnancy history, Current contraception use, Menstrual cycle details, Symptom details, Doctor visits (information relating to healthcare professional and/or Clinic), purpose of appointment and Notes input by user. We will also keep a record of your consent given to participate to the Study, including the Study Consent, date of consent, and your participant ID. 

2. How will we use your data? 

We will process Study participants’ personal information so that we can: 

  1. assess your eligibility to take part to the Study; 
  1. conduct the Study; 
  1. meet any legal and regulatory requirements Joii is subject to. 

More detailed information regarding how we conduct the Study will be included in the Patient Information Sheet that you will be provided to prior to decide if you want to take part of this Study. 

3. What are the lawful bases for processing? 

The purposes and lawful bases are as follows: 

Purposes of processing Lawful Bases (UK GDPR Article 6 – Personal data) Exception (UK GDPR Article 9) Retention 
Assess your eligibility to take part to the Study 6(1)(f) – legitimate interest 9(2)(j) – scientific research 10 years after study completion for eligible participants. 6 months after eligibility assessment for non-eligible individuals. 
Conduct the Research Study 6(1)(f) – legitimate interest 9(2)(j) – scientific research 10 years after study completion. 
Retaining records to ensure safety and efficacy of Study 6(1)(f) – legitimate interest 9(2)(j) – scientific research 10 years after study completion. 

Our legitimate interest in processing your personal data is to be able to assess the usability and performance of our App.  

4. How long do we keep your data? 

Joii will keep your personal data until we fulfill the purposes of Study as detailed in the table above.  

Additionally, Joii will use anonymised data collected from the Study that cannot be linked back to you for future purposes. 

5. With whom do we share with your data? 

We will share your personal information with the University of Bradford which will assist us in completing data analysis. Where possible we will share this data in a pseudonymised format which means your name won’t appear but there will only be the Study ID. Moreover, we will use Microsoft 365 and Google Cloud services to support us in processing or storing your personal data.  

We hold contracts with these parties as required by Data Protection Laws to ensure that your data is managed and processed appropriately at all times.   

6. Where do we transfer your data? 

The processing involves data transfers from the UK to the European Union (EU) with regards to your health data. We utilise Google Cloud services which will store your data in their data centers in Belgium, Netherlands and Finland. Your personal data are safe and adequately protected, and the transfer is covered by the Adequacy Decision, indeed there is an essentially equivalent protection in the UK and the EU.  

7. What are your data protection rights? 

Data Protections laws provide you with a range of rights: 

  1. The right to be informed – right to be informed about the collection and use of their personal data; 
  1. The right to access – right to request us for copies of your personal information; 
  1. The right to rectification – right to request that we update the persona data that is inaccurate, incorrect or incomplete; 
  1. The right to erasure – right to request that we delete your personal data; 
  1. The right to restriction of processing – right to request that we restrict the processing of your personal data; 
  1. The right to data portability – right to request that we transfer the personal data that we have collected about you; 
  1. The right to object – right to object the processing of your personal data which we process in connection with Study; 
  1. The right to withdraw consent – the right to withdraw the consent for data processing at any time; 
  1. Rights related to automated decision making including profiling – right not to be subject to a decision based solely on automated processing, including profiling. 

These rights are not absolute which means that under certain circumstances they can be restricted or not applicable this Study. If you need any clarifications on right applicability or you want to exercise your rights, please contact us by using the information in the “How to contact us” section below. We will respond you without undue delay and, in any case, within the timeframe established by Data Protection Laws. 

8. How do we protect your data? 

We implement and maintain appropriate technical and organisational measures to protect the personal information we collect from you and to limit access to identifiable information, such as generating unique Study IDs, aggregating data, and encrypting contact information. 

9. How to Contact Us 

If you have any questions or concerns about how your personal information is used, or if you want to exercise your rights granted under the applicable data protection law, please contact us at: 

Joii UK Limited  
[email protected] 

10. How to contact the supervisory authority 

You have the right to complain to the Information Commissioner (ICO) if you are unhappy about how we process your personal data or if you feel that we have not addressed your concern in a satisfactory manner.  

The ICO Helpline number is 0303 123 1113, and you can find other ways to contact the ICO here: Contact us | ICO

11. Changes to our Privacy Notice 

We keep this Privacy Notice under regular review and place any updates on https://joiicare.com/ study-privacy-notice. This Privacy Notice was last updated on 20/08/2024.  

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Joii Limited Privacy Policy

This Privacy Policy describes what Personal Data we collect, how we handle it, why we need it and who we share it with. We may also supplement this Privacy Policy with Data Protection Notices where appropriate.

Who are we?

We are Joii Limited (referred to as ‘Joii’), a limited company incorporated in Ireland and registered under company number 650096. Our registered office is Apartment 15, Thomastown House, Spencer Dock, Dublin, Ireland.

Data Protection Definitions

We use certain expressions throughout this document such as Personal Data and Special Categories of Personal Data.

Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Special Categories of Personal Data includes information revealing a person's racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Data Controller means the entity which, by itself or jointly with others, determines the purpose and means of processing Personal Data. Joii the Data Controller in respect of Personal Data and Special Categories of Personal Data covered by this Privacy Policy.

This Privacy Policy sets out the basis on which any Personal Data and Special Categories of Personal Data we collect from you, or that you (or others) provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your Personal Data and Special Categories of Personal Data and how we will treat it.

When you become our customer, the processing of your Personal Data and, in accordance with legal requirements, Special Categories of Personal Data, will become a condition of the contract between us as we require certain information in order to be able to provide you with our products. In those circumstances, if you do not wish us to process your Personal Data and, in accordance with legal requirements, Special Categories of Personal Data, we may be unable to provide our services to you.

If you have any queries on data protection, Justyna Strzeszynska, may be contacted at: [email protected] or you can contact on 01 458 6597.

What personal data do we collect from you?

Advertising

Personal Data: Cookies; Usage Data; various types of Data

Google Analytics

Personal Data: Tracker; Usage Data

Contacting the User

  • Contact form - Personal Data: email address; first name; last name
  • Mailing list or newsletter - Personal Data: first name; last name; email address

Data transfer outside the EU

Data transfer abroad based on consent

Personal Data: various types of Data

Hosting and backend infrastructure

Google Cloud Storage and Google App Engine

Personal Data: various types of Data as specified in the privacy policy of the service

Google Tag Manager

Personal Data: Usage Data

User database management

Personal Data: city; email address; various types of Data

How long do we keep hold of your personal data and special categories of personal data?

The time periods for which we retain your Personal Data and Special Categories of Personal Data depends on the type of information and the purposes for which we use it. We will keep your information for no longer than is required or permitted.

All Personal Data and Special Categories of Personal Data will be retained for the duration of the periods set out in our Data Retention Policy. These periods of time are subject to legal, tax and regulatory requirements or to enable us to manage our business.

If you would like further information, please contact us at the details provided below.

In some circumstances we may anonymise your Personal Data and Special Categories of Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you. This anonymised data may be used for research or analytical purposes.

What are your rights with respect to your personal data and special categories of personal data?

You have the following rights:

  • To access the Personal Data and Special Categories of Personal Data we hold about you.
  • To require us to rectify any inaccurate Personal Data or Special Categories of Personal Data relating to you without undue delay.
  • To have us erase any Personal Data or Special Categories of Personal Data we hold about you in specific circumstances, e.g. where it is no longer necessary for us to hold the Personal Data or Special Categories of Personal Data for the administration of your contract or if you have withdrawn your consent to the processing.
  • To object to us processing your Personal Data or Special Categories of Personal Data in specific circumstances, e.g. processing for profiling or direct marketing.
  • To ask us to provide your Personal Data and Special Categories of Personal Data to you in a portable format or, where technically feasible, for us to port that information to another provider provided it does not result in a disclosure of information relating to other people.
  • To request a restriction of the processing of your Personal Data or Special Categories of Personal Data.
  • In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data or Special Categories of Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. In that instance, any processing that we have carried out before you withdrew your consent remains lawful.

You may exercise any of the above rights by writing to us at our registered office : Justyna Strzeszynska Joii Limited T\A Joii, Apartment 15, Thomastown House, Spencer Dock, Dublin D01 P7N2 or by emailing us at [email protected].

In the above circumstances, we may need to request specific information from you to help us confirm your identity and ensure your right to access the Personal Data or Special Categories of Personal Data (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data or Special Categories of Personal Data is not disclosed to any person who has no right to receive it.

You may lodge a complaint with respect to our processing of your information directly with the Supervisory Authority, the Office of the Data Protection Commission with an address at Canal House, Station Road, Portarlington, Co. Laois.

Data Security

We have put in place measures to protect the security of your Personal Data and Special Categories of Personal Data.

Details of these measures are available upon request.

Third parties will only process your Personal Data and Special Categories of Personal Data on our instructions and where they have agreed to treat the information confidentially and to keep it secure.

We have put in place appropriate security measures to prevent your Personal Data and Special Categories of Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data and Special Categories of Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data and Special Categories of Personal Data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

What will happen if we change our privacy policy?

This Privacy Policy may change from time to time, and any changes will be posted on our Website and will be effective when posted. Please review this Privacy Policy each time you use our Website or our services. The date this Privacy Policy was last updated is shown below.

How can you contact us about data protection?

You can contact us:

By post addressed to: Justyna Strzeszynska Joii Limited T\A Joii, Apartment 15, Thomastown House, Spencer Dock, Dublin D01 P7N2.

By phone: Customer Services team on 01 458 6597

By email: [email protected]

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